FAQ'S

WHEN WILL I RECEIVE MY FESTIVAL VIP WRISTBAND?

Any VIP ticket holders can expect their wristband and festival programme to arrive 4-6 weeks

prior to the event.

 

WHEN WILL I RECEIVE MY FESTIVAL TICKETS?
Due to the variety of ticket options available, physical tickets will be sent in the post 4-6 weeks prior to the event.

 

WHEN WILL I RECEIVE MY MERCHANDISE?

For any orders placed which include merchandise, please allow 7-10 working days for delivery. 

WHAT DO I GET FOR MY VIP WRISTBAND?
Your VIP wristband covers entry to all events scheduled throughout the week; including access to VIP areas during main stage shows (see site plan below) the CR'19 welcome party, pool party, farewell party, exclusive rock bar jam and after-show parties, all featuring live performances from our scheduled acts, plus discounted drinks at select events.

I LIVE OUTSIDE OF THE UK, IS THE VIP PACKAGE AVAILABLE TO ME?
Although all of our open air events are open to everyone, Cyprus Rocks Festival includes smaller gigs for our travelling UK customers as part of their rock holiday package. For this reason our VIP all-access-all-week wristbands are available exclusively to holiday makers, who, as our travelling community form the building blocks of the event. However, tickets to all open air events will be available on a per-night basis subject to availability, including the VIP Area at the Main Stage. We apologise for any disappointment caused by restricted venue capacity.

I LIVE OUTSIDE OF THE UK, CAN I ATTEND ALL EVENTS?
Main stage shows are open to ALL; however, due to high demand from our UK holidayers, local and non-VIP 
access to our smaller satellite shows may depend on the legal capacity of our venues. Both events at Koursaros Rock Bar are closed doors and not on general sale due to limited space. Entry to the Blue Spice Pool Party is available on general sale subject to availability. Tickets to all remaining open air shows can be purchased from our International online shop.

HOW MUCH WILL I EXPECT TO PAY FOR MY VIP FESTIVAL WRISTBAND?
VIP wristbands will cost £189.99 each giving you access to all the week has to offer.

HOW MUCH WILL I EXPECT TO PAY FOR THE MAIN STAGE EVENTS?
Main Stage event tickets will be available online to ALL at £40.00 per day for the VIP area.
Alternatively advance tickets will be available for purchase from our partners in Cyprus or on the gate at €45 per day.

CAN MY CHILDREN ATTEND THE FESTIVAL?
Yes, children are more than welcome to attend the festival; however we do please ask that children under 14 are 
accompanied by an adult at all times - thank you. Tickets for children under the age of 12 are half the price of an adult ticket at the event you are attending. We advise that parents bringing children under the age of 5 to the festival do so at their own risk as we will not be liable to any damage to youngsters ears. A rock concert can generate around 100db to 120db (as much as a chainsaw). After leaving a gig it's not uncommon to have pain in your ears, ringing or temporary deafness. Usually this will stop after a while but if you choose to stand by speakers without regular breaks your ears will be damaged.

WHERE IS THE MAIN STAGE?
The main stage will be situated at Trinity Beach, Ayias Triadas a 15-minute coastal walk from Crystal Springs Hotel.

WHAT IS THE DIFFERENCE BETWEEN THE ARENA AND VIP AREA?
Below is an illustration of the Main Stage site at Trinity Beach. Both options are available to everyone subject to availability. The VIP area has a seating area and it's own exclusive amenities, front of stage access and extra toilets. We hope this is helpful when making your decision on which area suits your party best :

 

 

CAN I BRING MY OWN FOOD AND DRINK TO THE FESTIVAL?

Unfortunately food and drink is not permitted at the weeks events. There will be various food stalls available at our main stage events and a fully stocked KEO bar offering local beer, wine, spirits and mixers, soft drinks and water for purchase.

Please note food is unavailable at Koursaros Rock Bar.

HOW DO THE FOOD AND DRINKS TOKENS WORK AT THE MAINSTAGE?

Once you have entered the enclosure, at the entrance you will find token booths for food and drinks, with separate colour coded tokens available for beers and cider (€5 each) wines and spirits (€5 each) soft drinks (€2 each) water (€1) and all food options (€5 per plate). There will be various street food available, e.g. Burgers, Bratwurst Sausages, Noodles, Wraps including Vegetarian and Vegan options. You can also take advantage of our special deal on beers and ciders by purchasing 3 beer tokens for €10.

I HAVE A DISABILITY - WILL THERE BE ACCESS?
Disabled access will be available on the main stage site and clearly signposted as well as the access to disabled toilets.

I HAVE A DISABILITY - WHERE IS BEST FOR ME TO STAY WITH ACCESS TO THE MAIN EVENTS?
We have included within our newsletters some of the nearest accommodation with ease of access to all of our events during the week. We recommend checking the surrounding accommodation up to a 1km radius of Crystal Springs Beach Hotel. 

HOW LONG IS THE JOURNEY FROM LARNACA AIRPORT TO THE MAIN STAGE RESORT?
You can expect your journey to take approximately 45-minutes from Larnaca to Paralimni.

IS THERE REGULAR LOCAL TAXI AND BUS SERVICES?
Yes, we recommend OLYMPIC TAXI who operate 24 hours, 7 days a week and offer taxi and minibus services in the 
Paralimni area. Tel: +357 99 407 870 - Ask for Stavros.
Alternatively TRAVEL & EXPRESS operate from Paralimni. Tel: +357 23 826 061
Bus services run regularly all day everyday to various stops throughout the town.
Please check www.cyprusbybus.com for timetable information.

IS THERE A LOCAL SUPERMARKET?
Yes, there are 3 supermarkets very close by and will be clearly marked on your Cyprus Rocks programme maps.

DO I NEED TO BRING A TRAVEL ADAPTER?
No, as Cyprus is part of the commonwealth there is no need to bring foreign adapters as 3 pin UK plugs are standard.
If the occasion arises that you will need an adapter then these will be available upon request at hotel receptions.

DO I NEED TO BRING MOSQUITO SPRAY?
Although advised as precaution, mosquitos are not particularly profuse in Protaras, particularly in October. 

CAN I HAVE A MAP OF THE WEEKS SCHEDULE OF EVENTS?
Yes, a map will be sent out with your programme prior to the event and will also be available from reception of many of our partnering venues and accommodation.

WHAT’S THE PRICE OF FOOD AND DRINK IN PROTARAS?
Food and drink tends to be very reasonably priced and in line with what you might expect to pay in the Mediterranean, with prices upwards of 3€ for a pint of beer and 5€ for spirits and cocktails.

ALCOHOLIC BEVERAGES !

We do not, under any circumstances, accept responsibility for any damages that result to yourself or anyone else due to the consumption of alcoholic beverages. We cannot take any responsibility for the effect these drinks may have on people. Please do NOT drink and drive. If you need transportation, use a designated driver or a taxi service. And please be careful when crossing the street after drinking.

Lastly, have fun!

USEFUL HOLIDAY INFORMATION.

PERSONAL INSURANCE 

If you are flying over to Cyprus from the United Kingdom you'll be happy to know your EHIC (formerly E111) card is valid within Europe.

PERSONS WITH FORM E111 or EHIC:

The form E111 or EHIC entitles you to receive any medically necessary treatment that you may need during your stay in Cyprus. If you have not got a form E111 or EHIC when attending at a Cyprus State Hospital, it may be possible for you to obtain such a form by contacting your "home" administration who may be able to provide you with the relevant documentation.

EHIC information above is taken from the Cyprus Minister of Health, their contact details are added below.

Please Note: The above forms are only valid in the southern areas of Cyprus and NOT in the north.

Address:
• Ministry of Health, 10 Markou Drakou Street, 1448 Lefkosia
• Telephones: 00357 22 400207 - 00357 22 305354
• Fax: 00357 22 30534
• Web site: http://www.moh.gov.cy/MOH/moh.nsf/All/B91ED7F45192CCF2C225702A00239BDC?OpenDocument

 

WEATHER

One of the benefits of being a Mediterranean island is plentiful sunshine throughout the year, and Cyprus is no exception. In fact, Cyprus epitomizes the ideal weather of the region with sunny days and fine temperatures almost every day. Extremes of temperatures are rare, meaning Cyprus has something to offer every month of the year, whether it's swimming (as late as November) or enjoying cultural sites and festivals (all year long). While seasonal fluctuations are not drastic, however, they are different.

Summer stretches from May to October and means high temperatures, cloudless skies and cooling breezes from the sea. It's the ideal season for swimming, sunbathing and a whole range of watersports from sailing to scuba diving. 
At this time of year, explore the archaeological sites early in the morning or in late afternoon, avoiding the hottest part of the day. It's always a good idea to bring along sun protection, such as sunscreen and a broad-brimmed hat. Even in the height of summer when it's 32C(90F) degrees at the beach. The days of September and October are still sunny and the water warm enough for comfortable swimming. Basically, it's still summer.

Even if you're not out to get a tan, the sun makes virtually everything more enjoyable on the island: from swimming to sailing, hiking the hills to surveying ancient ruins, it's all cast in a golden glow on average 300 plus days per year, almost all one needs for instant relaxation.

 

CYPRUS CURRENCY

The currency of the Republic of Cyprus is the Euro (€). It is divided into 100 Euro cents.
Cyprus switched to the Euro on January 1st, 2008. Prior to that, it had been using the Cypriot Pound as its currency.

Banking hours for the public:
1 October to 30 April
Monday - Friday               7:30am - 14:30pm
Monday afternoon            15:00pm - 18:00pm

PLEASE NOTE: The Bank is closed every Saturday and every Sunday.

ATMs:
ATMs are as popular among Cypriots as they are among international visitors. ATMs are generally a convenient way to get cash at any time of the day, and the safest way to store your hard-earned dollars, pounds or euros until you need them.

Most banks now allow you to access your regular bank account directly from an overseas ATM, although in some cases you may have to use your credit card to access cash. It is a good idea to transfer some money to your credit card before you leave home. Be aware that your bank may levy a hefty charge each time you withdraw money from an overseas ATM.

You will find ATMs in most towns and in most larger villages throughout the Republic of Cyprus.

In Northern Cyprus, ATMs are currently limited to North Nicosia, Famagusta and Kyrenia.

Cash:
In the Republic, you can get a cash advance on Visa, MasterCard, Diners Club, Eurocard and American Express at a number of banks, and there are plenty of ATMs. In the North, cash advances are given on Visa cards at the Vakıflar and Kooperatif banks in North Nicosia and Kyrenia; major banks (such as İş Bankası) in large towns will have ATMs.

Having cash is a fail-safe way to carry money around from one country to another. It is also the least secure method. Once you lose it, it’s gone. It’s a good idea to only carry as much cash as you need for three days or so. However, a safety stash of about €100 sewn into your backpack or suitcase will see you through a temporary cash-flow problem.

Foreign-currency notes may be OK to use in major tourist centres in Cyprus, but are not much use in Troödos Massif villages. In the North, foreign currency is more likely to be widely accepted in lieu of new Turkish lira.

Currency-exchange bureaus in tourist centres operate over extended hours and most weekends.

Credit cards:
Just as popular as ATMs, credit cards can be used in stores, restaurants, supermarkets and petrol stations. In the latter, you can even buy petrol after hours with your credit card from automatic dispensers.

The Republic of Cyprus is more credit-card friendly than Northern Cyprus, though the main restaurants, hotels and car-hire companies in the North will happily take plastic.

International transfers:
If you need to access your funds, international transfers are possible from your home bank to any of Cyprus’ major banks. While this method is reliable, it is usually slow – taking a week or more – and not helpful if you need a cash infusion quickly. Telegraphic transfers are nominally quicker (and cost more) but can still take up to three working days to come through.

FUN THINGS TO DO WHILST IN PROTARAS

Some come to Cyprus to swim in crystal water and soak up the sun, some to explore archaeology that goes back 10,000 years, and others to experience the country's diverse natural splendors, from bird watching to hiking the Aphrodite Trail. Many more pursue a combination of such interests, easily accomplished in so compact a place. But before you go, here is a foretaste of what Cyprus has to offer. 

Consider how you can travel between towns and how much the family can feasibly do in the time you have. Because distances between towns are relatively short, a hired car is most convenient, but there are buses, service taxis, and for those who want to get there fast, private taxis (the latter being the most expensive, but for some, the most stress-free way to go). Each town has intercity taxis, too. Fares are reasonable, but be sure to check operating times, to avoid being stranded on an evening out in another town.

Take a few minutes to skim the local English press, which offers invaluable information about performing arts, galleries, exhibitions, films, tickets and contact details. The Cyprus Mail (out daily, except Mondays) has a 'Whats On' section, while the Cyprus Weekly.

Ocean Aquarium, Protaras

Tel: 00 357 237 411, 
Open all year round (daily)
Summer: 10:00-20:00
Winter: 09:00-17:00

Protaras Fun Park, Waterpark, Paralimni

Next to Paschalia Hotel,
Tel: 357 99 66 90 22, 23 83 38 89
Open from April to October, daily from 10:00hrs-18:00hrs.

GETTING AROUND

The best way to travel around Cyprus is by car. It is possible to rent a modern car through 'Rent Cyprus Villas' before your departure. Vehicles are available with both manual and automatic transmissions. As for roads, they are generally well paved and modern, except for some mountain areas. The main thing to remember is that in Cyprus, driving is on the left, as in the United Kingdom. On the motorways, maximum speed is 100 kilometres per hour.

Use of mobile phones at any time while driving is strictly prohibited, unless a hands-free equipment is used.

If you don't wish to drive yourself, communal "service taxis" are another option. They provide connections between all major towns every half hour. Regular taxis are reasonably priced and are especially good options for airport transfers on the first and or last day of your trip.

Driving licence:

Visitors in Cyprus can drive using a valid International driving licence, or their National driving licence, provided it is valid for the class of vehicle they wish to drive.

Petrol Stations are Open:

Monday - Friday: 06:00 - 19:00 (April 1 - September 30)
Monday - Friday: 06:00 - 18:00 (October 1 - March 31)
Wednesday: 06:00 - 14:00 (Lefkosia district)
Tuesday: 06:00 - 14:00 (Lemesos, Larnaka, Pafos and Ammochostos districts)
Saturday: 06:00 - 15:00

Parking facilities:

1. Parking places (municipal & private) are found in town centres, charging approximately CY£1,00 for a half day's parking.
2. Parking metres in the centre of towns may be used on payment of ONE 20-cents COIN per hour, on week days, during office hours. Parking metres do not operate on Saturday afternoons, Sundays and Public Holidays.

Parking and waiting is prohibited along a double yellow line.

Along a single yellow line, loading and unloading is allowed but parking is prohibited at all times.

"Mini" guide to drivers:

Traffic moves on the LEFT hand-side of the road, NOT on the right.

International road traffic signs are in use, and placed along the roads and highways, on the left hand-side.

Distances and road speed limits are posted in kilometres and kilometre-per hour (km/h) respectively.

The maximum speed limit on the motorways is 100 km/h and the lower speed limit is 65 km/h. On all other roads the general speed limit is 80 km/h, unless a lower one is indicated. In built-up areas generally the speed limit is 50km/h, unless a different one is indicated.

The use of seat-belts is compulsory (front and back)

Children under the age of five MUST NOT, under any circumstances sit in the front passenger seat.

Children from 5 to 10 years old may occupy the front passenger seat only if an appropriate child's seat belt has been fitted.

EMERGENCY INFORMATION !

In case of emergency, immediate response is given by the following telephone numbers, where English is spoken:

ALL OVER THE ISLAND

Ambulance: 199, 112
Fire Service: 199, 112
Police: 199, 112

Night Pharmacies: 192
or automatic recording for:
Larnaka 1404

AIDS Advisory Centre: +357 22 30 51 55

NARCOTICS Emergency Service: 1401

Hospitals:

Paralimni Hospital: +357 23 82 12 11

Medical Services and Hospitals Dialysis Units
Medical care-needs in Cyprus are met through:

1. Government General Hospitals
2. Private Clinics/Hospitals

Government General Hospitals and Private clinics/hospitals are mostly concentrated in urban areas, while health centres, subcentres, and dispensaries function in the rural areas, providing a network to meet the medical needs of the whole population. All Government General Hospitals as well as some private clinics have Accident and Emergency Departments for emergency cases. 


Medical treatment and assistance is offered free of charge to international tourists in case of health emergencies at the Accident and Emergency Department of Government Hospitals/Institutions. Out-patient and in-patient treatment is provided against payment of the prescribed fees. Holiday-makers can also make use of their health insurance, which covers medical expenses, provided that this insurance covers the length of their stay on the island.

Almost all brands of manufactured medicines are available in Cyprus. Local newspapers list pharmacies which are open during the night and on weekends/holidays, as well as the names of doctors who are on call on weekends/holidays.

Most hotels make arrangements for Medical services for their guests upon request.
The majority of doctors are English speaking.
Private doctors' visiting hours (on weekdays) : 09:00-13:00 hrs and16:00-19:00 hrs.

Cyprus is also free from dangerous infectious diseases.

No vaccination requirements for any international Traveller.

Climatic conditions in Cyprus can be termed as excellent from a health point of view. Therefore, the climate is ideal for holiday travellers throughout the year.

Food safety and drinking water quality:

In Cyprus the safety of food and drinking water quality is monitored by the Health Inspectors of the Medical and Public Services of the Ministry of Health and the Local Authorities. Food and drinking water are of high quality, absolutely safe and no food or water-bore diseases occur.

Water is safe to drink in Cyprus, as water pollution is negligible and every home has fresh running drinking-water. All the District Water Boards are in constant collaboration with the Government Health Services and the General Laboratory for the prevention of any toxicological and bacteriological infection of water in Cyprus. Tap-water in hotels, restaurants, public premises, etc., is safe to drink.

Safety in Cyprus:

Crime in Cyprus is, comparatively, at a very low level. The Police are always ready to assist anyone who needs help. In case of emergency, one may telephone 199 or 112 (in all towns). All policemen speak good English.

ELECTRICITY:

The supply in Cyprus is 240 volts, a.c. 50Hz. Sockets are usually 13 amp, square-pin in most buildings.

More than one low current rating appliance may be operated from the same supply point, by using an adaptor (i.e. radios, electric clocks etc.).

The use of adaptors for operating high current rating appliances is not recommended (i.e. electric heaters, toasters, irons etc.).

Many hotels provide adaptors upon request from the Reception.

Adaptors can be purchased from electricians, supermarkets, grocery shops, etc.

EATING HOURS:
Breakfast is usually served between 07:00 and 10:00 in the morning. Lunch is served in restaurants between 12:00 and 15:00. Dinner is served from 19:00 till late in the evening.

POST OFFICES:
The Cyprus Postal Services changed their opening hours to the public early in 2013. These are the new opening hours:-

  • District Post Offices From Monday to Friday 7:30. – 17:30

  • Parcel Post Offices From Monday to Friday 7:30. – 14:30

  • Urban and Rural Post Offices From Monday to Friday 8:00 – 14:30

PHARMACIES:
Pharmacies have a late duty roster where each city will generally have three nominated pharmacies open for emergency prescriptions etc. The duty pharmacies will stay open late each night until 10pm in the winter months, and 11pm in the summer months, and all day sunday. Details of the duty pharmacies can be found in the local Greek or English papers, or you can telephone any of the following information lines that have recorded details of the duty pharmacies for that day.

Calls to these numbers cost around 16 cents per minute.

© 2017 Cyprus Rocks Music Festival

FESTIVAL PARTNERS